1Department of International Health, Care and Public Health Research Institute (CAPHRI), Faculty of Health, Medicine and Life Sciences, Maastricht University, The Netherlands.
2Member of Research Team (No 5054.18), Department of Special Education, University of Thessaly, Greece.
Aim: Equality, diversity and inclusion challenges in health workforce gained impetus on the grounds of dramatically changed demographics, but mainly from the need to ensure that the best talents from all backgrounds contribute to the improvement of health and the performance of healthcare organizations. Recognizing the persistence of EDI challenges in health workforce at all levels, the study aims at exploring the main steps of a roadmap for effective management of EDI challenges towards achieving sustainable change in healthcare organizations.
Methods: The theoretical framework of organizational change underpinned by transformational leadership was adopted. A scoping review was applied to assess the nature and extent of research evidence. Thematic analysis was used to code the key informants, whereas qualitative analysis was followed to critically assess the themes, provide deeper understanding of contextual influences and build theory for improvement.
Results:Preliminary results identified seven critical steps for developing an effective roadmap against the EDI challenges in healthcare organizations: 1)prioritize EDI in organization’s strategic management, 2)secure the collaboration and commitment of the entire leadership team, especially the senior, 3)develop a customized EDI plan and commit publicly, 4)communicate clearly, transparently and in any possible way organization’s commitment to EDI plan, 5)collect disaggregated data and report regularly on progress, 6)mandatory training of current and future workforce, 7)create an EDI compliant pipeline for recruitment and promotion of health workforce.
Conclusion: The systematic development and implementation of an EDI roadmap may underpin healthcare organizations to develop a forward-thinking organizational culture, undergo a significant organizational shift and reap the full potential of meaningful and sustainable change.
Keywords: diversity, equality, inclusion, management, sustainable healthcare organizations.